{"id":10400,"date":"2026-05-12T12:09:06","date_gmt":"2026-05-12T10:09:06","guid":{"rendered":"https:\/\/larucheindustrielle.fr\/?p=10400"},"modified":"2026-05-20T12:12:52","modified_gmt":"2026-05-20T10:12:52","slug":"dstny-masterclass-ia-telephonique-ruche-industrielle","status":"publish","type":"post","link":"https:\/\/larucheindustrielle.fr\/fr\/dstny-masterclass-ia-telephonique-ruche-industrielle\/","title":{"rendered":"Quand l\u2019IA transforme la relation client : retour sur la masterclass DSTNY Entreprises"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_fullwidth_post_title author=\u00a0\u00bboff\u00a0\u00bb date_format=\u00a0\u00bbj M Y\u00a0\u00bb comments=\u00a0\u00bboff\u00a0\u00bb admin_label=\u00a0\u00bbTitre du poste en pleine largeur\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.22.2&Prime; da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1 style=\"font-weight: 400;\">DSTNY organise une masterclass d\u00e9di\u00e9e \u00e0 l\u2019IA t\u00e9l\u00e9phonique \u00e0 La Ruche Industrielle<\/h1>\n<p style=\"font-weight: 400;\">Le 23 mai, La Ruche Industrielle a accueilli <strong>DSTNY Entreprises<\/strong>, acteur europ\u00e9en des solutions de communication d\u2019entreprise, pour une <strong>masterclass<\/strong> consacr\u00e9e aux \u00e9volutions de la t\u00e9l\u00e9phonie professionnelle \u00e0 l\u2019\u00e8re de l\u2019intelligence artificielle.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"font-weight: 400;\">DSTNY, expert des communications d\u2019entreprise<\/h2>\n<p style=\"font-weight: 400;\">DSTNY accompagne les organisations dans la transformation de leurs communications gr\u00e2ce \u00e0 des solutions cloud int\u00e9grant t\u00e9l\u00e9phonie, collaboration et intelligence artificielle. Pr\u00e9sente \u00e0 l\u2019\u00e9chelle europ\u00e9enne, l\u2019entreprise d\u00e9veloppe des outils permettant d\u2019am\u00e9liorer l\u2019exp\u00e9rience client tout en optimisant la performance op\u00e9rationnelle des \u00e9quipes.<\/p>\n<p style=\"font-weight: 400;\">Dans cette dynamique d\u2019innovation, <a href=\"https:\/\/www.dstny.fr\/\" target=\"_blank\" rel=\"noopener\">DSTNY<\/a> a r\u00e9uni pr\u00e8s de <strong>50 prospects et clients<\/strong> \u00e0 La Ruche Industrielle pour pr\u00e9senter <a href=\"https:\/\/www.dstny.fr\/dstny-digital-assistant\" target=\"_blank\" rel=\"noopener\"><strong>Dstny Digital Assistant<\/strong><\/a>, son nouvel agent vocal IA, lors d\u2019une masterclass d\u00e9di\u00e9e aux nouveaux usages de la relation client.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"font-weight: 400;\">Une masterclass immersive dans l\u2019Auditorium<\/h2>\n<p style=\"font-weight: 400;\">L\u2019\u00e9v\u00e9nement s\u2019est d\u00e9roul\u00e9 dans la <strong>Salle Auditorium<\/strong>, configur\u00e9e pour accueillir une matin\u00e9e d\u2019\u00e9changes, de d\u00e9monstrations et de prises de parole d\u2019experts.<\/p>\n<p style=\"font-weight: 400;\">Les espaces d\u2019entr\u00e9e ont \u00e9t\u00e9 adapt\u00e9s afin d\u2019offrir un accueil fluide et qualitatif d\u00e8s l\u2019arriv\u00e9e des participants. La matin\u00e9e a d\u00e9but\u00e9 autour d\u2019un petit-d\u00e9jeuner convivial, favorisant les rencontres informelles avant le lancement officiel de la masterclass.<\/p>\n<p style=\"font-weight: 400;\">Au fil des interventions, les invit\u00e9s ont pu d\u00e9couvrir les capacit\u00e9s du nouvel agent t\u00e9l\u00e9phonique IA et \u00e9changer directement avec les \u00e9quipes DSTNY sur les enjeux actuels de l\u2019automatisation et de l\u2019exp\u00e9rience client.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10404\" src=\"https:\/\/larucheindustrielle.fr\/wp-content\/uploads\/2026\/05\/1776955707646-1024x1024.jpg\" alt=\"Masterclass DSTNY \u00e0 La Ruche Industrielle\" width=\"400\" height=\"330\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"font-weight: 400;\">Networking et cocktail dans la Halle<\/h2>\n<p style=\"font-weight: 400;\">\u00c0 l\u2019issue de la masterclass, les participants se sont retrouv\u00e9s dans une partie de la Halle pour prolonger les \u00e9changes autour d\u2019un cocktail d\u00e9jeunatoire organis\u00e9 par les \u00e9quipes de La Ruche Industrielle.<\/p>\n<p style=\"font-weight: 400;\">Ce temps de networking a permis de transformer les discussions techniques en rencontres professionnelles, dans une atmosph\u00e8re conviviale fid\u00e8le \u00e0 l\u2019esprit du lieu.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10437\" src=\"https:\/\/larucheindustrielle.fr\/wp-content\/uploads\/2026\/05\/1776955705872-1-300x300.jpg\" alt=\"\" width=\"400\" height=\"400\" \/><\/p>\n<h2>\u00a0<\/h2>\n<h2 style=\"font-weight: 400;\">La Ruche Industrielle, un cadre adapt\u00e9 pour les masterclass<\/h2>\n<p style=\"font-weight: 400;\">En combinant auditorium, espaces d\u2019accueil modulables et lieux de convivialit\u00e9, La Ruche Industrielle s\u2019affirme comme un environnement id\u00e9al pour accueillir conf\u00e9rences, lancements et masterclass professionnelles.<\/p>\n<p style=\"font-weight: 400;\">Nous remercions chaleureusement les \u00e9quipes DSTNY pour leur confiance et sommes heureux d\u2019avoir accompagn\u00e9 la r\u00e9ussite de cette masterclass d\u00e9di\u00e9e \u00e0 l\u2019innovation.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p><strong>Les autres raisons pour lesquelles DSTNY Entreprises a choisi les Espaces Pro :<\/strong><\/p>\n<ul data-editing-info=\"{&quot;applyListStyleFromLevel&quot;:false,&quot;unorderedStyleType&quot;:2}\">\n<li>Un lieu bien situ\u00e9 : en p\u00e9riph\u00e9rie de Lyon avec un parking \u00e0 disposition sur place<\/li>\n<li>Un lieu modulable en fonction des besoins<\/li>\n<li>Des Offices Managers tr\u00e8s disponibles et arrangeants en amont et pendant l\u2019\u00e9v\u00e9nement<\/li>\n<li>Un prix attractif<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Vous souhaitez organiser une conf\u00e9rence, un lancement de produit ou de service dans un lieu adapt\u00e9 aux formats pitch ?<\/h2>\n<p>Consultez notre documentation <a href=\"https:\/\/larucheindustrielle.fr\/wp-content\/uploads\/2025\/12\/Votre-evenement-de-A-a-Z-5.pdf\" target=\"_blank\" rel=\"noopener\">Votre \u00e9v\u00e8nement de A \u00e0 Z<\/a><\/p>\n<p>Contactez l\u2019\u00e9quipe de La Ruche Industrielle pour \u00e9tudier votre projet (devis gratuit) :<\/p>\n<ul>\n<li>Par mail\u00a0: <a href=\"mailto:accueil@larucheindustrielle.fr\">accueil@larucheindustrielle.fr<\/a><\/li>\n<li>Ou au 07 82 21 50 27<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>DSTNY  Entreprises a r\u00e9uni pr\u00e8s de 50 professionnels \u00e0 La Ruche Industrielle pour une masterclass immersive autour de l\u2019IA t\u00e9l\u00e9phonique, des nouveaux usages de la relation client et des innovations en communication d\u2019entreprise.<\/p>\n","protected":false},"author":8,"featured_media":10404,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[33],"tags":[],"class_list":["post-10400","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-le-lieu"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quand l\u2019IA transforme la relation client : retour sur la masterclass DSTNY Entreprises<\/title>\n<meta name=\"description\" content=\"DSTNY Entreprises a r\u00e9uni professionnels et experts \u00e0 La Ruche Industrielle pour une masterclass d\u00e9di\u00e9e \u00e0 l\u2019IA t\u00e9l\u00e9phonique.\" \/>\n<meta name=\"robots\" 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